From the industry viewpoint, logistics costs as a percentage of total production cost or sales or turnover is a major indication of company competitiveness. In this respect, the contribution of 3PL service providers in reducing logistics costs of shippers is of paramount significance; indeed, shippers and 3PL view their relationships as successful when 3PL providers report savings from logistics cost reductions, inventory cost reductions and fixed asset reductions (C. John Langley, Ph.D. and Capgemini, 2012). In addition, the proportion of logistics expenditures for outsourcing over the total logistics spending illustrates the relative size of the 3PL sector.