Greetings from Toto Booking. I hope this email well finds you.
On behalf of all Toto Booking staffs, I really appreciate your many supports and helps.
We would like to keep continuing this relationship.
Among the Korean agents in Thaialnd, we have tacit agreement that 200 Baht mark up on the internet.
We kept this rule for few years and no one wants to break the rule because it was minimum margin to make profits.
But, recently, Taecho and Hana Tour start to break the rule because they wants to get more B2C bookings.
Taecho marks up only 100 baht and Hana Tour marks up only 50 Baht on their B2C website. (www.Taechoclub.com & www.thaipopcorntour.com)
Now, we have many problem with our agents in Korea that we can't give any margin to agents due to small mark up on the internet.
We are seriously worrying this case and it causes dropping Korean market volume.
Because, without any margin and reverse margin, agents afraid to sell and push your property to end customer.
It is very certain and clear. Taecho and Hana tour's small margin policy will collapse all Korean market.
We have adjusted our B2C rate as same as Hana Tour but, after you complete to discuss with Taecho and Hana Tour and they changed their rates on websites then we will return as normal.
I hope you understand the situation and help to correct it in nearest time.
Look forward to listen from you soon.