Hi Kitsada,
Welcome to iTunes Store Customer Support. I’m Kai your iTunes Store Advisor ready to assist you.
Thanks for contacting us. I understand that the in-app purchase you made isn’t working as expected. I know how important it is to be addressed and resolved, as you just want to enjoy the features of the game. Let me help you with all of the information I have and we’ll work towards the resolution of this concern.
Kitsada, I would like to inform you that I have issued you a refund for the In-App purchase.
In seven to ten business days, a refund of 9.98 USD should be posted into the payment method used upon the purchase.
If the refund is not posted upon the expected date, please contact your financial institution to verify the status of your refund.
I highly advise you to please contact and keep in touch with the developer of this app to verify the issue, further information and assistance. Rest assured that they have the proper knowledge and right tools that will definitely help you resolve this issue.
You may contact them via this link:
http://mu.siamgame.in.th
Note: Although we mentioned third-party products in this email, Apple doesn’t recommend or endorse these products.
I trust that the information above will help you resolve your issues and concern. I encourage you to please let me know the issue has been resolved. If you have any other issues, concern or inquiries do not hesitate to contact us again. It’s our happiness to ensure the satisfaction of our beloved customer. Thank you and have a nice day!
Hi Kitsada,Welcome to iTunes Store Customer Support. I’m Kai your iTunes Store Advisor ready to assist you. Thanks for contacting us. I understand that the in-app purchase you made isn’t working as expected. I know how important it is to be addressed and resolved, as you just want to enjoy the features of the game. Let me help you with all of the information I have and we’ll work towards the resolution of this concern. Kitsada, I would like to inform you that I have issued you a refund for the In-App purchase.In seven to ten business days, a refund of 9.98 USD should be posted into the payment method used upon the purchase.If the refund is not posted upon the expected date, please contact your financial institution to verify the status of your refund.I highly advise you to please contact and keep in touch with the developer of this app to verify the issue, further information and assistance. Rest assured that they have the proper knowledge and right tools that will definitely help you resolve this issue.You may contact them via this link:http://mu.siamgame.in.thNote: Although we mentioned third-party products in this email, Apple doesn’t recommend or endorse these products.I trust that the information above will help you resolve your issues and concern. I encourage you to please let me know the issue has been resolved. If you have any other issues, concern or inquiries do not hesitate to contact us again. It’s our happiness to ensure the satisfaction of our beloved customer. Thank you and have a nice day!
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