IMDS SERVICE CENTERS
HP has established Service Centers in various countries.
All users can contact any Service Center which suits their language and working hours.
To avoid delays and confusion, please send your request to only one Service Center.
IMDS American Service Center supporting English language
Monday through Friday, 8 a.m. to 5 p.m. (CST)
phone: (+1) 972 403 3607 / email: imds-helpdesk-americas@hp.com
IMDS European Service Center supporting English language
Monday through Friday, 8 a.m. to 4.30 p.m. (GMT+1)
phone: (+36) 1 778 9821 / NEW email: imds-helpdesk-english@hp.com
IMDS European Service Center supporting French and German language
Monday through Friday, 8 a.m. to 4.30 p.m. (GMT+1)
phone: (+33) 1 57 32 4856 or (+36) 1 778 9821 / email: imds-helpdesk-emea@hp.com
IMDS Japanese Service Center supporting Japanese and English language
Monday through Friday, 9 a.m. to 5.00 p.m. JST (GMT+9)
phone: (+81) 3 4530 9270 / email: jpimds-helpdesk@hp.com
IMDS Korean Service Center supporting Korean language
Monday through Friday, 9 a.m. to 5.00 p.m. Seoul (GMT+9)
phone: (+82) 2 2199 0203 ∼ 4 / email: imdsk-helpdesk@hp.com
IMDS Chinese Service Center supporting Chinese language
Monday through Friday, 9:30 a.m. to 12:30 p.m., 1:30 p.m. to 5:00 p.m. BST (GMT+8)
phone: (+86) 27 87431668 / email: IMDS-EDS-Helpdesk-China@hp.com