With a potential shortage of nursing leaders and nurses, it is imperative that organizations find effective approaches to recruit, develop and retain nursing leaders who can create and implement new models for patient care delivery. Relational leadership styles provide some guidance for the kinds of competencies grounded in relationship-building that new leaders must have as well as the provision of training investment in both existing and potential nurse leaders in organizations. Though managerial competencies are important, leaders who are skilled in emotional intelligence have the ability to monitor their own and others’ emotions, use this information to build solid working relationships and are assets to the system. A relational approach to leadership contributes to healthy work environments through support, open and honest communication and trust. Managers who are concerned about the well-being of their staff, listen to and acknowledge their input, respond openly and truthfully to concerns, and act on values that support exemplary patient care are more apt to garner nurses’ trust. Trustworthy managers inspire nurses’ commitment and pride in work which may be demonstrated in willingness to engage in new practices, voice patient issues, and make suggestions for workplace changes. Leaders who create opportunities for meaningful dialogue with nurses to resolve care issues that risk patient safety and then follow through on staff suggestions for improvement role model their commitment to patient care.
With a potential shortage of nursing leaders and nurses, it is imperative that organizations find effective approaches to recruit, develop and retain nursing leaders who can create and implement new models for patient care delivery. Relational leadership styles provide some guidance for the kinds of competencies grounded in relationship-building that new leaders must have as well as the provision of training investment in both existing and potential nurse leaders in organizations. Though managerial competencies are important, leaders who are skilled in emotional intelligence have the ability to monitor their own and others’ emotions, use this information to build solid working relationships and are assets to the system. A relational approach to leadership contributes to healthy work environments through support, open and honest communication and trust. Managers who are concerned about the well-being of their staff, listen to and acknowledge their input, respond openly and truthfully to concerns, and act on values that support exemplary patient care are more apt to garner nurses’ trust. Trustworthy managers inspire nurses’ commitment and pride in work which may be demonstrated in willingness to engage in new practices, voice patient issues, and make suggestions for workplace changes. Leaders who create opportunities for meaningful dialogue with nurses to resolve care issues that risk patient safety and then follow through on staff suggestions for improvement role model their commitment to patient care.
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