Emma Good afternoon,Jack.Emma speaking. How can I help you
Jack Hello,I'd like to place an order, please. The name's Jack Walke I'm already a regular customer.
Emma Could I have your account number, please?
Jack Yes, it's 558788
Emma 558788. One moment, let me just pull up your customer file on my screen. Right. So, Mr. Walker, what can I do for you?
Jack I'd like to place an order for some spare parts. Would it be possible by Tuesday? It's quite urgent.