Dear Valued Customer,
We would like to hear from you on your recent experience with the call centre as part of our on-going efforts to enhance our service quality. There are only 2 questions and will take less than 10 seconds of your time.
We appreciate your participation and will review your feedback to improve our service by:
1) providing coaching and training where service needs improvement
2) rewarding employees for delivering good service
Please click here to start our survey.
We thank you for your inputs and look forward to hearing from you*.
Yours sincerely,
Group Customer Service Team
*You may be contacted for more details based on your feedback
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