his letter shall be sent to potential customers who have approached the hotel for detailed information on a specific topic concerning the banquet facilities, e.g. : meetings, weddings, luncheons, etc.
These customers shall receive a banquet folder with a banquet brochure and the relevant inserts of their topics of interest, as well as an accompanying letter.
For specific general quotation requests sent by fax, only the accompanying letter and the relevant inserts will be sent to the customer by mail.