Vasileios Ismyrlis has been an Administrative employee, for the last nine years, in the social
insurance institute IKA-ETAM. He has also two years’ experience in a bank and has taught
financial lessons in vocational post-secondary education. He graduated with a degree in
Statistics and Insurance Sciences from University of Piraeus. His postgraduate studies are in the field of Quality Assurance. His current studies are for a PhD in Quality Management and
Multidimensional Statistics, at the Department of Marketing and Operations Management of
University of Macedonia, Greece. Vasileios Ismyrlis is the corresponding author and can be
contacted at