2. Literature Review
The communication process is exchanging information between two people. It begins by translating, and sharing information with each other. Communication consists of sender, receiver and message (Schramm, 1974).
2.1 Chinese Language
Chinese is becoming one of the most important languages when it comes to operating within international business. The Chinese market is the biggest growing market even in this economic downturn. Expertise in Chinese has grown increasingly important to the overall global economy and many business owners are looking to break into this international market. Any business in the twenty-first century will be trying to do business in China.
(http://www.importanceoflanguages.com/LearnChinese/)