TELEPHONIST
-Good morning. This is (name of company). Can I help you?
-Hold the line, please. One moment, please There is no answer.
-I’m afraid, the line is engaged.
-I’m afraid, she / he is not here at the moment.
-I’m afraid, he / she isn’t here.
-I’m afraid, there is no reply.
-Can I take a message?
-Can I’ll get him / her to call you back.
-I’ll pass the message on.
Say goodbye.