We have two cases of problem in transportation which are waiting the product from central warehouse transported by their truck and other case is used our truck to transport the product from our department store to the customers. This case mean shopping online with us. In the first case. When the product arrived at our department store, we will check the stock in conjunction with the staff from central warehouse. If the product was damaged, they will not count that product in the stock or supposed this shirt has transported one hundred item but when truck arrived, we just found that it loss one, we will immediately contact to the staff at central warehouse and tell them. And in the other case, delivered the product to the customer. If the product are statue or sculpture, we will reiterate the driver to be more careful and separate the fridge car from other products.