The numbers
There was a continuing increase in the number of official information complaints received this year. We received 2,374 complaints under the OIA, an increase of 92% on 2011/12 numbers and the highest number ever received. We also received 271 complaints under LGOIMA, which is comparable with previous years.
Of the OIA complaints received, 1,012 were from a single complainant, concerning delays in responding to the same request by various school Boards of Trustees. Even removing these complaints from calculations, 1,361 OIA complaints were received in 2012/13, an increase of 26% over the previous year.