Table 1: Summary statistics for one- and multi-factor models
Hotel quality Perceived value Guest satisfaction
One-factor model 1 factor
?
2
/df = 1529.623 / 54
p > .05
RMSEA = .123
NFI = .649
NNFI = .580
1 factor
?
2
/df = 19.933 / 9
p = .018
RMSEA = .034
NFI = .963
NNFI = .947
1 factor
?
2
/df = 7.463 / 2
p = .024
RMSEA = .051
NFI = .995
NNFI = .989
1499
CFI = .656
RMR = .107
GFI = .774
CFI = .968
RMR = .036
GFI = .979
CFI = .996
RMR = .012
GFI = .996
Multi-factor model 4 factors*
?
2
/df = 151.41 / 48
p < .05
RMSEA = .046
NFI = .935
NNFI = .925
CFI = .946
RMR = .060
GFI = .956
2 factors**
?
2
/df = 12.841 / 8
p = .117
RMSEA = .038
NFI = .976
NNFI = .964
CFI = .981
RMR = .028
GFI = .987
Guest satisfaction
together with
perceived price
2 factors
?
2
/df = 111.526 / 8
p < .05
RMSEA = .113
NFI = .956
NNFI = .923
CFI = .959
RMR = .041
GFI = .964
* quality of personnel, quality of information, core service quality, and supplement service quality
** cognitive value and emotional value