I’ve checked User ID Ngoc Lam - X951869 on JDU. I found his Job Code is (21) Sales Representative, therefore the list does not show in the report technician,
But the list will show in the report Sales, However he has assigned Learning Paths Service Technician now status is Certified Technician Level 1
If he take WBT Categories to get 4 credits he will certified technician Advanced (Level2)