Identifying training needs
Tesco's aim to expand and diversify requires the business to have the right people, in the right place, at the right time.
Many factors affect workforce planning:
• The opening of new stores in new locations means that Tesco must adapt to different demands made by consumers. For instance, stores in highly populated diverse areas may need to sell a high proportion of speciality goods to meet the requirements of its customers, so selecting that stock requires a clear understanding of the customer profile in that area.
• In-store and non-store based posts may require different technical skills and competencies.
• Employees with a wide skills range who can work flexibly are more productive for the business.