In the information have similar from our journals is There are problems that affect customer decreasing that is caused by the poor economic, political problems and environment problem. They have solved the problem by discounting room rates are down 10% in low season period, They have campaign with Government and TAT for promote hotel to increase customer arrivals , plan to encourage people to use the service and creating a good image at hotel to increase customer by Adding facilities in the hotel, branch and communication channels for variety and more convenience of customer to book a room and ask about detail.