Applications of mobile agents and new wireless technologies can help to overcome or alleviate the discussed problems, and give a degree of intelligence to the communication systems enabling them to interact with their environment to gain the best performance in the timely and reliable fashion. They must however be developed in conjunction with improved understanding of the way people, teams, organisation and the public need to act in uncertain and threatening environments.
Although attention during an emergency is on the task at hand, there is also awareness that, after the event, there will be detailed scrutiny of decision-making and performance by both the media and those in authority. Lessons are being learnt and thereby technology and human systems be developed to meet the challenges presented in various types of emergency situations.