The findings also indicate that there are causal relationships
between learner satisfaction and the overall technical quality aspects
of the proposed model. The complexity of the quality management
process for mobile learning arises from the intersection
between different domains, including education, pedagogy, content
management, software development and mobile technologies.
Despite the resemblance to a software project, mobile learning
development and evaluation processes are far more complex and
require analysis of components from different fields. This has a
further impact on the overall cost of the quality management
process. The proposed quality model has a positive impact on
overall learning process outcomes by evaluating the technical aspects
while maintaining the quality of the mobile learning delivered.
Future research could aim to offer a comprehensive and
improved specification of the non-functional aspects, including
both technical and nontechnical factors, with a shared ontology.