Consumer protection laws are laws that are related to the livelihood of the people in every society. By using the services that are related use of an item for basic need, such as food, medication, clothes and appliance. Humans need to use the bus service, airplane, car for travel.Also to facilitation for the self, humans use items the mobile phone communications and ATM. Therefore, the use of these services or consumption needs quality standards, and correctly, that the manufacturer has to remove those things, thus making ads. The Government, which is in the duty of protection as citizens. Whenever it is found that the citizens have suffered from the use of or damage goods and service, there is a need to come quickly and fix them in a time for the public