determining which employees were responsible came next. Undercover surveillance can be used effectively for identifying dishonest employees. Posing as customers, a team of six trained fraud investigators(with experience as bartenders and servers) spent a collective 40-hour week at the club observing the employees activities and behavior. This surveillance revealed that 90 percent of them. including the manager, regularly stole cash from the club, with little regard to subtlety. The reason that employees never complained about salary levels despite low base wages and a lack of raises, became clear. In fact, several servers and bartenders had been there for years, which is highly unusual for this type of club. The lead investigators communicated their findings to Swenson, who, though concerned, was reluctant to take action without more substantive evidence of employee theft.