Design and Customisation of trips that form part of our longer term Product and Marketing strategy are handled by Product team. An example would be a new trip tariff for B&R focusing on “hand’s on experiences for families in SE Asia for 2017”, or if Absolute Travel asks us to create some “wheelchair friendly experiences in Thailand” as part of their new marketing campaign. The main difference is that this type of Trip Design is generally not in response to a new inquiry or revision of a trip that is “in our hands” such as Pitching Hot.
When there’s a grey area, we’ll talk about it!