Compared to participants feedback in Fig. 10, except Q12, where VSM manager considered that the results and lessons from a published study did not have influence on the choice of improvement actions. On Q1, Q5 and Q7 he indicated strong agreement and on Q2, Q3, Q4 and Q8 he indicated “moderate agreement”. He “strongly disagreed” to the statement
Q6 that he does not prefer VSM to other software process improvement.This clearly shows favorable feedback on outcomes of VSM, use of simulation, the process of conducting simulation-assisted VSM.