If you have forgotten your password, please follow the steps below to send yourself a new one.
!Caution!
・The new password will be sent to your registered email address.
・A random password generated by the system will be sent instead of the password you previously set.
・To change the password to a custom one, please go to Change your password on your device.
1. To change your email address or password
If you are trying to change your email address or password and cannot recall your password, please follow these steps to send yourself a new one.
*Not applicable for BlackBerry users
[Sending a new password]
1) Tap More on the main menu bar
2) Tap Settings
3) Tap Accounts
4) Tap Change Your Email or Email Account Registration
5) Tap Change Your Email or Change your registered email address.
6) Tap Forgotten your password? or Forgot your password?
7) Tap OK