Dear K. Chitpon,
Apologize for the error on the person in charge of product.
In case of product return process please directly contact K.Thitiyarat to proceed product return, his contact is copied in this email.
Dear K.Thitiyarat,
Enclosed, please find the product quality complaint report for your consideration. Please approve the return request no. R6G011514KX and coordinate with client in order to return product to Janssen Cilag.