This course helps managers to be more confident, efficient and skillful throughout the whole negotiation process (preparation, negotiation, evaluation).
It focuses as much on individual performance as on improving the negotiating team’s performance. Ultimately it is how the overall performance reflects on the organisation’s values and credibility.
During the course, we discuss the impact culture and organisational culture plays. Detection of culture and tuning it towards cross-cultural negotiation success will be discussed.
Although negotiation has its roots in international business development, its application is also effective for not-for-profit and government organisations.