When goods or services are provided in very low volume or small batches, a company that does such work is called a job shop. A fairl typical example of a job shop is PMF Industries, a small custom metalworking company in Williamsport, Pennsylvania, that produces stainless steel assemblies for medical and other uses. Less formally, in the service industry, restaurants or doctors offices are examples of job shops because they provide a high variety of low-volume,customized services.
In a small batch organization, structure tends to be bery organic . There tend not to be a lot of rules and formal procedures, and decision making tends to be decentralized. The emphasis is on mutual adjustment among people.