The Ordering Process: Web Orders
Web orders, which comprise over 90% of the Business's order, come to the Business in the following way. A customer browses the Business's website, which is hosted on a shared server at a commercial hosting facility . This site is running an open source shopping cart system written in Perl and heavily modified by the owner's and husband. When the customer submits an order, the order is filed in an order log two emails are sent. The customer gets an order summary ( minus credit card information ); the owner gets a terse note that says simply You have an order, Boss.
The owner then FTP's to the server from the big mac and downloads the order log. After verifying that it looks correct and complete she replaces the s order log with a blank document. The orders in the order log are then split into separate documents, printed, and saved, named by customer name and order date, into an "Orders" directory on the hard drive of the Big Mac .
The printed copy of the order, containing all customer information, is an "Orders" clipboard