Develops a high level of product knowledge, in order to provide effective product consultation, and to eventually lead to product training
Provides technical applications assistance and troubleshooting when needed in the field.
Assists in the preparation of proposals and support material and continuously reviews proposal format and maintain proposal file system.
Initiates special model variations including procurement of special items.
Keeps sales abreast on possible sales leads from incoming phone calls
Provides a technical point of contact for customer service.