Departure date
Once you have submitted your request, we will process it within 14 working days and you may login to your AirAsia BIG Portal to check for the latest updates after 14 working days. *
I understand that any transaction over 180 days' term or any other period as stipulated by AirAsia will not be entertained, and the claim/dispute will be rejected.
Please investigate this transaction. I understand that I should include booking number if it is an Air Asia flight BIG Points claim/dispute.
Any correspondence in relation to this request/inquiry will be communicated via the email address you have registered with us during your application for the AirAsia BIG Loyalty Card.
Note : Terms & Conditions Apply.
Ref: http://www.airasiabig.com/my/en/index.php?page=tnc
ห้ามส่งรหัสผ่านใน Google ฟอร์ม
100%: สำเร็จแล้ว