To use custom date formats in answers to questions in service requests, users must enter the custom date/time
format on the Locale tab on the AR System User Preferences form. (The administrator can also set the date format.)
Both date and time must be included and separated by a semicolon:
date;time
For example:
yyyy/MM/dd;HH:mm
To use custom date formats in and fields on the Provide InformationRequired Completion Expected Completion
form, users must select the format for the field on the Web tab of theCustom Date Display Data/time Style (Web)
AR System User Preference form. For more information about setting preferences on the Web tab, see Setting the
.Web tab