I, Ms. Shanyaporn Boonyaratanaprapha, holding KTC Visa Card number 4391 3700 0331 3141
would like to dispute a transaction from “RESIDENCE INNS DT RIVR” on May 2, 2010 in
amount of USD 145.40 (THB 4,808.59).
I would like to inform you that I want to dispute the transaction because on May 1- 3, 2010.
I visited Chicago and stayed at the Residence Inn by Marriott Chicago Downtown (River North) for 2 nights. I used my KTC Visa Card to make a guarantee for the personal expense only.
When I checked out, the hotel told me that no charge for the personal expense because I did not have any kind of mini bar and I did not make any telephone call at all. I already paid for the hotel room charge thru my friend’s Citibank Visa Card Number 4386 7950 5048 3503 for the amount of USD 292.30 (THB 9,682.19).
Please investigate this matter and refund the disputed transaction to my KTC Visa Card Number 4391 3700 0331 3141 finally.