Applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.
Education: Completion of college or university is required 2. Prior Work Experience: One to three years of progressively responsible experience in work involving the application of regulatory material and public contact, or other closely related experience. Records and/or data management experience particularly useful. 3. Language Proficiency: Fluency in written and spoken Hmong, Lao and English (Level 4) is required. 4. Knowledge: A good working knowledge of Lao criminal and family law, regulations, and local government procedures. Good working knowledge of the ACS software. Knowledge of the general principles of filing, general office procedures; additional background in computer-based data management would be beneficial. 5. Skills and Abilities: Exercise of tact and good judgment in dealing with public. Ability to apply regulations correctly and to know when to refer cases to higher authority. Ability to explain procedures and requirements in Lao and English. Ability to organize paperwork. Ability to type in English and Lao and to use Microsoft Outlook, Explorer and Word is essential. SELECTION PROCESS: When qualified, applicants who are