Let's return to the major steps conducting a literature review. The process begins with identifying keywords and locating resources. Good sources are those that follow the definition of research consisting of posing questions, collecting data, and forming results or conclusions from the data. You should include both quantitative and qualitative research studies in your review. Each form of research has advantages and provides insight for our knowledge base about any educational or social science topic. Depending on your topic, you may also find documents like school reports (such as about new programs) of interest, but you have to keep in mind that report documents are often not reviewed for quality and they may not include any research component