Thank you for your response. Once you have received Import Certificate which allows Cityfood to receive samples send from Canada, approved by Thailand Customs, please let us know and it possible forward that to us.
We will have the samples courier to your office's address depending on which courier company our Canada office uses. We will send you the dispatch details ( meaning tracking details and name of courier company ) which you can then contact them ( office in Bangkok )for it to be cleared through your Customs for onward delivery to your office.
It's best you give us name of the person to which the sample should be attention to. Is it attention to you or some one else in R&D.
Also confirm for us full address to which samples should be courier to you. Is it the below address you mentioned.
I will await your instruction.
FYI, Shams from our Sales Office is now in Bangkok and he will also likely call you.