A good service quality can be determined through the responsiveness which relates to the timeliness of the service. One of the Burger King Corporation's goals is provide a friendly and quick service. Therefore, employees are required to quickly and accurately provide whatever the customer chooses. To facilitate fast service, Burger King takes customer orders on a continual basis. One employee takes the customer's order whereas the order is prepared by another employee. Meanwhile, the original employee is taking another customer's order. Customers also get their own drinks while they are waiting for their meal. By doing so, it saves the employees' time for not preparing drinks or providing refills service. This greatly shortens the waiting time and results in an efficient manner. Task orientation is essential to meet the goal of fast food. Each employee is responsible for one duty and just has to be focused on the task at hand so that they will do the job best. This speeds up the serving time and leads to high quality service.