Before shipment, you have inspected your goods or not , have compared with STD sample before delivery or not?
Due to the horse hair of brush is less and thinner than STD sample, our client cannot accept this shipment.
BTW, you have adjusted the price of good, we accept. That mean we need quality products based on price increases.
Finally, pls let us know how do you solve this problem such as replacement in soonest or can you give us a discount ?
Waiting for your earliest reply.