Regarding our CSR staff- Kittikhun (ky) who has resigned he has informed a customer with an incomplete information about the dental policy benefits , the result is when the customer use the service with dental clinic and submitted the claims to us they cannot receive compensation in the full benefits as it should be. From the investigation and found that it is the true. But as he has resigned and by consulting with the Tik, it was concluded that the company needed to absorb for this, which there is the additional amount that we have to pay to the customer ฿750.