Duties
•Taking orders and serving guests
•Dealing with customer concerns and complaints in an effective way
•Assisting with training of new staff
Key Skills
•Communicates well with a variety of different people at all levels
•Able to work well within a team
•Able to pick up new processes quickly and efficiently
•Certificate in Food and Beverage Service Level 1
PROFESSIONAL QUALIFICATIONS
• Functional experience of working as a Food and Beverage Server for three years
• Highly skilled in providing first contact customer services
• Proven ability to provide patrons with personal attention in order to make them more comfortable in the environment
• Able to provide service in a courteous and efficient manner while maintaining a clean work area