Computers and information systems are essential parts of every
business today. Like accounting and legal, every business needs to
invest in technology to compete. Technology is both a cost of doing
business, and an opportunity to do more business. Most people I talk
with recognize the necessity of having a computer, an email address,
and a web site, but still look at the upfront cost more than other
issues.
After spending some time working with dozens of businesses, I
think it's time to take a step back and look at the big picture of
technology in business. Let's take a reporter's view of the topic,
and ask the basic questions: who, what, where, why, when, and how
much?
For today, we'll keep this short, but each of these questions
deserves a more complete article in the future.