To Whom it may concern
I've purchased the Cash Voucher for The Roof@38th Bar today, and I've planned for a dinner there on April 15, 2015
Today I called The Roof@38 Bar for a booking, they said that the "Ensogo cash voucher" cannot be use on the holiday.
I read through the term and condition, and there is no mention about the cash voucher is invalid on holiday before I purchase them
Therefore, I wrote you this email for some help on this issue, can I get some refund on these (I've purchased 2 cash vouchers) vouchers, and please kindly edit the detail on your website, so that no more people are misunderstanding on the condition.
looking forward to hearing from you soon