Three Customer Service Strategies to Take You into the Future
Before we get into this article, a quick reminder that National Customer Service Week is just around the corner (first week in October). While I’m mentioning this to get you hyper-focused on customer service, don’t think that this is just about a one week celebration. This just puts a spotlight on customer service, loyalty and experience for that particular week. It really is an every week, actually every day, effort. Think about what you plan to do to celebrate National Customer Service week. Is it a rally, a special customer event, or maybe bringing in a speaker to address your company? I’ll be posting daily videos featuring tips throughout the week, starting Monday, October 1. You can find them on my YouTube channel: www.YouTube.com/ShepHyken.