• Does the organization plan and control the design and development of product? (If not applicable, skip to 4.15)
• Does the organization manage the interfaces between different groups involved in design and development to ensure effective communication and clear assignment of responsibility?
• Are inputs relating to product requirements determined and are records maintained?
• Are the outputs of design and development provided in a form that enables verification against the design and development input and approved prior to release?
• Is all pertinent data required to allow the product to be identified, manufactured, inspected, used and maintained defined by the organization?
• At suitable stages, are systematic reviews, verification, and validation of design and development performed in accordance with planned arrangements?
• Are records of the results of the reviews, verifications, validation, and any necessary actions maintained?
• At the completion of design and/or development, does the organization ensure that reports, calculations, test results, etc., demonstrate that the product definition meets the specification requirements for all identified operational conditions?
• Are design and development changes identified, reviewed, verified and validated, approved before implementation, and are records maintained?
• Does the organization ensure that purchased product conforms to specified purchase requirements?
• Does the organization evaluate and select Suppliers, with selection criteria, based on the ability to supply product in accordance with the organization’s requirements?
• Are records of the results of evaluations, re-evaluations and any necessary actions arising from the evaluations maintained?
• Does the organization maintain a register of approved Suppliers that includes the scope of the approval and periodically review Suppliers performance?
• Does the organization define the necessary actions to take when dealing with Suppliers that do not meet requirements?
• Does purchasing information describe the product to be purchased, including where appropriate, requirement for approval of product, procedures, processes, equipment, qualification of personnel, and test specimen requirements?
• Does the organization ensure the adequacy of specified purchase requirements prior to their communication to the supplier?
• Does the organization establish and implement the inspection to ensure that purchased product meets specified purchase requirements?
• Is purchased product held until it has been verified as conforming to specified requirements?
• Does the organization periodically validate test reports for raw material?
• Does the supplier have adequate procedures for control of shipping materials and components?
• Are materials designated for shipment properly identified, handled and protected?
• Is product configuration verified prior to shipping?
• Where specified in the contract, is the customer or the customer’s representative afforded the right to verify at the supplier’s premises, and the organization’s premises that subcontracted, product conforms to specified requirements?
• Does the organization plan and carry out production and service provision under controlled conditions? Do these controlled conditions include accountability for all products during manufacture, evidence that all manufacturing and inspection operations have been completed as planned, and provision for the prevention, detection, and removal of foreign objects?
• Are criteria for workmanship stipulated in the clearest practical manner (e.g., written standards, representative samples or illustrations)?
• Are product operations carried out in accordance with approved data?
• Are persons authorized to approve changes to production processes identified? Are changes documented?
• Are production equipment, tools and programs validated prior to use and maintained and inspected periodically according to documented procedures?
• Does the organization validate any processes for production and service provision where the resulting output cannot be verified by subsequent monitoring or measurement (This includes any processes where deficiencies become apparent only after the product is in use or the service has been delivered)?
• When acceptance authority media are used (e.g., stamps, electronic signatures, passwords), does the organization establish and document controls for the media?
• Where traceability is a requirement, does the organization control and record the unique identification of the product?
• Is this identification maintained throughout the product life? In any assembly, the identity of its components and those of the next higher assembly are traced?
• Does the organization have a documented process for exercising care with customer owned/provided property while it is under the organization’s control?
• Does the organization preserve the conformity of product during internal processing and delivery to the intended destination?
• Does the preservation of product also include shelf life control and stock rotation?
• Does the organization maintain a register of Monitoring and Measuring Devices and define the process employed for their calibration including details of equipment type, unique identification, location, frequency of checks, check method, and acceptance criteria?