Exceptionally Important Personal Qualities
The 32 physicians were asked open questions in regard to thepersonal qualities that are exceptionally important to medical secretaries;
that is, they were not given a list of personal qualities
and asked to indicate those that are exceptionally important. If
the matter was not raised by the physician, the question asked him
was "What personal, qualities are exceptionally important to the medical
secretary?” In the other interviews, the physicians volunteered
certain personal qualities before they were asked for information of
this type. The number of personal qualities mentioned by the physicians
varied, and several of the physicians discussed in detail the
personal qualities that they mentioned (Table 20).