The survey on the uses of the Balanced
Scorecard for a university obtained by submitting
questionnaires to management staff in twenty-nine
universities that use or are mentioned in connection
with the Balanced Scorecard showed that only nine
universities confirmed its use; of the remainder, two
denied implementing the Balanced Scorecard, one
said that the Balanced Scorecard had been used
previously but was not now in use, one respondent
seemed unclear as to whether the university had
implemented the Balanced Scorecard or not. Of the
universities for which questionnaires were not
returned, thirteen presented their Balanced
Scorecard in their websites, but another three
universities gave no evidence of its use in their
websites.