Hi Jakkapong,
Your final Myo pre-order (Order Reference Number 14U26IL1) will be shipping within the next week! Thank you for being a pioneer, and joining us here at the frontier of technology.
Your credit card has now been charged and your pre-order is being processed. Below you will find the payment and shipping details for your pre-order. Please email support@thalmic.com in the next 24 hours if any of this information is incorrect.
If your Myo armband isn’t performing exactly as you expect, it doesn’t mean it’s broken. Gesture recognition is a work in progress at Thalmic because improving it requires data from you. As an early adopter, your arm will be feeding us the information we need to perfect the Myo armband. In the meantime, please make use of our Myo Support pages (particularly gesture support). We’ll be pumping out constant software updates, so you should notice your Myo armband getting better all the time.
If you suspect there’s an actual malfunction in your device, please do write us or submit a ticket to let us know.