Cultural Factors
Culture: set of values, norms, attitudes & other meaningful symbols that shape human behavior and their artifacts or products of that behavior as they are transmitted from generations.
Subcultures
Social class [based on $, education and job]
Social Factors
Social influences
Reference groups Direct: primary and secondary groups
Opinion leaders
Family
Individual Factors
Gender (behold the power of women)
Age
Family Life Cycle
Personality
Self concept
Lifestyle
Psychological Factors
Perception: process by which people select, organize and interpret stimulate into a meaningful picture
Selective exposure
Selective distortion
Selection retention
Motivation
Learning
Values, Beliefs & Attitudes – what can marketing influence?