Description
Johnson & Johnson Consumer Inc, a member of Johnson & Johnson's Family of Companies, is recruiting for a Customer Logistics Analyst, e-Commerce, in Skillman, NJ.
Johnson & Johnson Family of Companies touches more than a billion people’s lives each day through our health care products and services, our corporate giving, and the volunteer efforts of our employees. The Johnson & Johnson Group of Consumer Companies develop and market beloved brands that address the needs of consumers and health care professionals worldwide. Our portfolio ranges across several distinct business units: Baby Care, Oral Care, Compromised Skin Care, Beauty, Feminine Care, and Over-The-Counter (OTC) products.
Johnson & Johnson Consumer Inc. provides sales, marketing and logistical services to U.S. retail customers on behalf of the U.S. consumer companies, and leadership for an emerging global customer base in the areas of transportation, enterprise-wide systems, business processes and global customer development.
The Customer Logistics Analyst, e-Commerce will process incoming orders and manages logistics to optimize cost and service and will conduct detailed analysis on order and supply chain issues utilizing advanced systems and process excellence tools. This individual will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and individual account goals.
The Customer Logistics Analyst, e-Commerce will manage and balance key business relationships while understanding the customer expectations and internal policies/requirements. This individual will lead projects/initiatives to enhance both cost and service efficiencies in the customer and Johnson & Johnson supply chains.
The Customer Logistics Analyst, e-Commerce will identify and execute consolidation opportunities for promotional and base business orders. Proactively manage order fulfillment to meet customer demands through integration with operating company, distribution, and planning/forecasting. Resolve customer discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management.
The Customer Logistics Analyst, e-Commerce will identify, plan and implement cost savings opportunities while balancing service specifications. Analyze, recommend, and implement modifications to customer purchasing patterns for optimal service and improved logistics efficiencies. Manage and direct requests and inquiries from internal & external business partners. Learn and utilize new technology to drive root cause analysis and problem resolution relating to On-Time Delivery, Order Blocks, and other individual/team metrics. Complete other order management activities as assigned.
The Customer Logistics Analyst, e-Commerce will identify and implement innovative solutions through the use of process excellence tools, methodologies, and technology. Drive process improvements that impact inventory management, order management, and dashboard measures. Participate & lead customer specific initiatives and OGSM tactics. This individual will also utilize Microsoft applications i.e. (Access, Excel, Power Point) as well as business applications such as: SAP, BW, Redwood, EDI and ERP Systems.
Candidates must have the ability to manage multiple priorities successfully and work independently while demonstrating initiative and strong analytical savvy. Individual must work well in a dynamic environment and be able to recommend and implement process improvements and handle multiple projects simultaneously. Excellent communication skills and demonstrated leadership experience is required.
This candidate will be required to travel 10% of the time regionally and is based out of Skillman, NJ.
If you want to explore the many small-company environments behind the big-company impact of the Johnson & Johnson Family of Companies, bid on this position today!
Qualifications
A minimum of a Bachelor’s Degree is required. A focused degree in business, the sciences, or supply chain is preferred. A minimum of 2 years of professional business experience is required. Microsoft Office proficiency is required, specifically with Excel and PowerPoint. Experience with MS Access is preferred. Experience with Six Sigma/Process Excellence tools, training and/or certification is preferred. Previous experience with business applications such as: SAP, BW, Redwood, EDI and ERP Systems is preferred. Experience in Customer Service, Production or Customer Planning, Manufacturing, and/or Distribution is preferred. Project management experience is preferred. Experience with the e-Commerce industry is desirable.
This position will be based in Skillman, NJ and may require up to 10% travel.
Primary Location: North America-United States-New Jersey-Skillman
Organization: J & J Consumer Inc. (6101)
Job Function: Strategic Sourcing/Logistics
Certain sites within the Johnson & Johnson Family of Companies participate in E-Verify as appropriate in accordance with Company guidelines and federal or state law. To learn more about the government sponsored program and to see a list of the sites that are currently enrolled, please click here.
Johnson and Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.