hank you for your reply and we regret to hear that the print is faded and the sides are peeling off.
To resolve this, we have requested a refund that will be completed within 24 hours and there’s no need to return the original item back to us. Rest assured that this error will be forwarded to our printing department to take steps and prevent issues such as yours from happening again by doing stringent quality control.
In addition, please be advised that we will be sending you a “mutual transaction cancellation” request shortly after refund is processed. We are doing this so we can recoup selling fees eBay collected from us for your item’s listing. Please be assured that it doesn't leave any kind of negative marks on either of our accounts.
We appreciate your understanding regarding this matter. Please accept our apology if this caused you much inconvenience.