Schultz has always focused on the strengthening organizational culture. His philosophy of employee empowerment have earned him great place in the eyes of its followers. Also, Schultz was ethical in his approach. Starbucks, under the leadership of Schulz, was first American company to offer health benefits to the part time employees also. In his book, “Pour Your Heart into it”, Schultz have given the credit of company with its partners. He says that the passion to put in extra efforts, every time, comes through sense of belongingness, ownership and trust. He has always paid good attention to the individual employees, in person and in print. His friendly behavior with employees helped him gather reputation as a leader. That is why he is so much popular as a leader within employees (poppycsr, 2013).
Along with the employees, Schultz has always focused on “PASSION”. He believes that no company in the world can survive without passion even with the best of products or services. Hence, he was of view to select partners that are passionate to work for your company and are ethical. As a leader, Schultz was employee friendly, compassionate, committed towards the responsibility and was a “servant leader”